logo

home Legal Disclosure work with git Acquisition Process Group Quality Assurance Develop a problem resolution management strategy
Processes work with Mantis Supply Process Group Verification Identify and record the problem
building blocks workWithSpice System Engineering Process Group Joint Review Record the status of problems
links work with Jenkins Software Engineering Process Group Documentation Diagnose the cause and determine the impact of the problem
Supporting Process Group Configuration Management Authorize urgent resolution action
Management Process Group Problem Resolution Management Raise alert notifications
Change Request Management Initiate problem resolution
Track problems to closure
Analyze problem trends

Activity overview of activity "Develop a problem resolution management strategy"

spem diagram of the activity overview: Develop a problem resolution management strategy

Activity break down of activity "Develop a problem resolution management strategy"

spem diagram of the activity breakdown: Develop a problem resolution management strategy

Brief description of activity "Develop a problem resolution management strategy"

SUP.9.BP1: Develop a problem resolution management strategy. Develop a problem resolution management strategy, including problem resolution activities, a status model for the problems, alert notifications, responsibilities for performing these activities and an urgent resolution strategy. Interfaces to affected parties are defined and definitions are maintained.

Copyright (c) Thomas Spitzer resources/blocks/spice_SUP9.txt